How do I sign up?

All you need to register is your personal details, driver’s license and a credit card. We will handle your submission no later than the following business day - and all Your City Cars will be at your disposal.

How do I reserve my City Car?

By using the app you can locate, reserve and unlock Your City Car. All you need to carry with you is your Smartphone. The app also gives you an overview of all available City Cars and shows power condition for each car. Once you have found your nearest City Car, use the app to reserve it. You can reserve the car as long as you wish. The first 30 minutes every day before each trip are free. After that the price is 1 DKK per minute to reserve until you start a trip.

How to start and end my trip?

When you arrive to your chosen City Car, use the app to unlock it. A single tap in the app unlocks the doors, and you end your trip the same way. Renault Zoe is a very easy car to operate and you will quickly become familiar with this modern agile car.

Stops during your trip

If you want to park, but are not done using the City Car, you can choose stopover in the app. Park the car, close the doors and choose stopover. The car will then lock. When you are ready to drive again, you choose resume trip.

You still pay per minute you use the car. Your trip does not end until you end your trip in the app.

 

Where can I park for free?

You can park Your City Car at all public parking spaces with a minimum of 2 Hours parking limit inside the zone. We also have a wide range of Hotspots located in car parks, the airport and with our business partners. You can see all Hotspots in the app.

How do I charge my City Car?

To charge Your City Car you can use the nearest charging station from E.ON. You can not use private charging stations or charging stations reserved to "delebiler". Charging Your City Car is free of charge.

Get free minutes and help til next City Car user

If your City Car is below 60% power, you can earn free minutes by charging the car when ending your trip.

Your City Car below 60% = 10 free minutes

Your City Car below 40% = 15 free minutes

Your City Car below 20% = 20 free minutes

Your free minutes will automatically go into your GreenMobility account after you have connected the car to an E.ON power station, when you end your trip. You will find all E.ON power stations in the app ”E.ON drive (DK)”. Use only type 2 power stations.

Get free minutes when you end your trip in Østerbro

You have the opportunity to earn 5 free minutes every time you end a trip in Østerbro. The free minutes will automatically go into your GreenMobility account and be used on your next City Car trip.

The app is your key

With the Your City Car app you get the key to 400 City Cars right in your pocket. Get a quick overview of all available City Cars and book the one closest to you. In the app you can see all available City Cars, their location and their power level. You use the app to book your car, open it and lock it again when you end your trip. An available City Car can be reserved as long as you want and the first 30 minutes per trip every day are free. After that you pay 1 DKK per minute for your reservation. You pay when using the car both insurance, parking and power are included in the price.

What if I have questions about damages, or my City Car is already damaged?

All questions about Your City Car, the operating zone or if you wish to report any damages, simply contact our customer service team using the call button inside the car.

Our users on driving Your City Car

It is easy to use the app. Most things are quite intuitive and I didn’t read any manual before starting.

5 out of 5 stars on Mobilsiden.dk

Our users on driving Your City Car

GreenMobility works well for me as the whole concept is simple, easily accessible and there is almost always an available car within a reasonable distance.

 

Emma Vestergaard

Our users on driving Your City Car

It is genius that you can park the car without having to go back to get it, and that you can always just find another.

Marlene Dehn

Our users on driving Your City Car

The app is super easy and intuitive to use. It is easy to find parking for the small extremely well-driving cars, and if I have questions on the go, customer service is always at service via the call button in the car.

Brian Holm Otte