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Create a user in the app and add your credit card, your license and a selfie. Only the user can drive the electrical vans. Add the payment method your prefer.
How do you use an electric van
The vans work the same way you are used to. You book, drive and end your trip as you normally do. However, there is one thing that is different. To start the car, you have to use the key🔑 located in the glove compartment. When you are done using the van, put the key back again and end your trip as you normally do. You cannot finish the trip until the key is back at the right place again.
The vans space is 4.6 m3.
The space measures:
Height: 1.25 m
Width: 1.10 m
Length/Depth: 1.47 m
Charging is done through the front as you know it. Do not press any buttons. You can open the charging cover by putting a finger under the side of the Renault mark and open it. If the car is charging when you want to pick it up, unplug the charger within 30 seconds after unlocking the car. Start by unplugging the charging cable before you start filling it with all your stuff.
You can recognize the vans in the app by the van icon. The vans are only available in Copenhagen so far.
"It creates a sense of security for a mother-to-be to know that we have a car within walking distance when the time comes and you have to go to the hospital"
"The app works flawlessly and intuitively. It's easy to find a parking spot and the customer support is always ready to help."
"It's brilliant that you can always simply park the car, without thinking more about it, and grab another one when you want."